Last Updated:30/06/2025

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Introduction

At Elysian Design, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website - elysiandesign.co.uk and use the forms provided on the Site to submit your personal details, including your email address, phone number, and postcode.

By using our Site, you consent to the collection and use of your information as outlined in this Privacy Policy.

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Information We Collect

When you use our Site, we may collect the following types of personal information:

1. Email Address: We collect your email address when you submit it through a form on our Site.

2. Phone Number: We collect your phone number if you provide it through a form on our Site.

3. Postcode: We collect your postcode if you enter it through a form on our Site.

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How We Use Your Information

The personal information we collect is used for the following purposes:

• To respond to your inquiries: We may use your email address and/or phone number to reply to any questions, requests, or messages you submit via our contact form.

• To process transactions: If applicable, we may use your personal information to process orders or requests related to services we offer.

• To improve our website: We may use your postcode to analyze and improve our website's content, functionality, and user experience.

• Marketing Communications: If you opt in to receive marketing communications, we may use your email address to send you newsletters, promotions, or updates about our services or products. You can unsubscribe from these communications at any time by following the unsubscribe link in the emails.

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How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

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Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information in the following cases:

• With service providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or serving you, as long as they agree to keep this information confidential.

• Legal Compliance: We may disclose your information when required to do so by law or in response to a legal request, such as a subpoena or court order.

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Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: You have the right to request corrections to any inaccurate or incomplete information.

• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

• Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

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Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us track your preferences and interactions with our website. You can disable cookies through your browser settings, but this may affect your experience on the Site.

For more information about how we use cookies, please refer to our [Cookie Policy] (if applicable).

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before providing any personal information.

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Children's Privacy

Our Site is not intended for use by minors. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a minor, we will take steps to delete that information.

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Session Recordings

TWIPLA is a website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using TWIPLA to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behaviour of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user. Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using due to our technical settings.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will post the updated Privacy Policy on this page and indicate the date of the most recent update. Please review this Privacy Policy periodically for any changes.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Elysian DS Ltd
167-169 Great Portland Street
5th Floor
London
W1W 5PF

Email: admin@elysiandesign.co.uk